Puerto Rico Electric Power Authority Upgrading Equipment Once Again
Puerto Rico Electric Power Authority (PREPA) is a government agency and the only
electricity provider in Puerto Rico. Seventeen years ago, PREPA purchased its first
Radix meter reading system that included 150 handheld computers and 240 infrared
printers. It allowed the company to achieve greater staff productivity and improve
services delivered to an estimated 1.4 million customers throughout Puerto Rico
and other remote locations. The company has been a Radix customer ever since.
In 2000, in order to handle the growing needs of its customers the original FW60
handhelds were upgraded to the FW200. Right now PREPA is in the process of upgrading
to the FW500. The ultra-rugged FW500 handheld has been designed to deliver the performance
and reliability in the harshest and the most extreme environments utility companies
face. Based on popular Windows CE, the FW500 features the industry's top drop and
shock specification, rain and dust sealing and a broad operating temperature range
making it the ideal mobile solution for the arduous task of everyday meter reading.
Over the years, Radix helped PREPA conquer the challenge of supporting unattended
operations and remote locations at more than 35 geographically dispersed locations.
Radix stood by PREPA at every stage of the process - from installation of the upgraded
equipment to the training of staff. Dedication to the high quality of its products
and great customer service helped Radix acquire and retain such loyal customers
as PREPA.
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